SHIPPING
USA Products
We are glad to bring our customers located in the USA great value and service. That’s why we provide fast free shipping from our Fulfillment Center in California by UPS and USPS on these special items. This service is only provided for products listed under the USA Products category. Our normal delivery time for these products is 4 days or less after processing. These products cannot be shipped outside of the USA.
Worldwide Products
We are proud to offer free international shipping services that currently operate in over 200 countries and islands worldwide including the USA. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of High-Ticket (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tupira.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These are great planter pots. They were the perfect size for what I needed. They are small so I suggest you double check the measurements to be sure it's the size you need. The packaging was excellent. No chips or cracks when they arrived. Good quality and a great price.
i didn't even have to wait till White Hexagon Ceramic Planter is on sale - i am more than happy with its price right now
is of the best deals I made recently. Thanks to the store!
ordered a new White Hexagon Ceramic Planter recently - i've bought it before already, but liked it lots and decided to go for it again
this store offers the lowest price for , loved it
Oh my god this is the CUTEST little pot ever!!!!!! it’s sooo tiny but I love that about it! This is the second pot I got from this supplier and I am obsessed. I will 100% be ordering more! such good quality yet so affordable!!
Quality of product even better than expected. I totally recommend this store!
Excellent product! Roomy and beautiful!
amazing quality of + fast delivery. my respect to the store
Cool item! The quality is excellent. It came very quickly. I am very happy, recommend!
Item with a very good value for money! Conforms to the description.
is good. Arrived quite fast.
I love this little pot! Be glad when I can get out and find a cactus for it.
my buddy is so complacent with White Hexagon Ceramic Planter! This is the most terrific offer ever! me and my roommate would recommend this obtaining. It was handed over so fast, the anticipated delivery was over later and it came sooner than in nine days after paying for it! insanely content with the obtainment and with the customer service. And this acquisition, outpaced our expectations for thepayment.
Fast shipping! Really good quality. Thank you!
Thankfully, this store offers best so far
I absolutely love these planters! Buying more! They look so elegant!
That's such a cheap White Hexagon Ceramic Planter! Glad to find it online
Exactly as the picture really very well I recommend
Where to buy White Hexagon Ceramic Planter online for such a modest price, if not here? There's no such place!
So far I have five pots and I plan to purchase more.
I love this little cute planter so much!!!
Nice size, looks good on my plant stand.
Very cute, however, a bit smaller than I expected. Great product though.
Awesome!